FAQ

Lock in the date and time with a $99 deposit if the date is more than 30 days away.  Pay the balance 30 days before the trip. 

The easiest way to book our tours is definitely by using the booking buttons on our website. You can find them on tour pages as well as on our home page. Just follow the instructions and reserve your tour in minutes.

We are located at the Erie Basin Marina in Buffalo, New York.

After you’ve booked your tour with us, you will get a confirmation email and waiver link to send to your guests. The email will include all information that you’ve decided on while booking the tour. Read the email and share the info with your guests. 

Tours are only canceled due to weather conditions at the site of the boat at trip time. Only the captains determine this.

If your trip is more than 30 days you can get a refund or reschedule. 

From 29 to 15 days away you can reschedule or receive store credit.
 From 14 to 7 days, you can reschedule, no refund.
 6 days from the trip date no refunds or rescheduling.

No, due to the regulations at the marina all alcohol must be purchased on the boat. We do have a bar and the drinks are modestly prices.